ProSynk Healthcare Compliance Services

Expert consulting, audits, education and mentoring that helps post-acute care leaders reduce risk, optimize revenue, and deliver exceptional quality care.

Real Results for Healthcare Leaders

✔ Increased reimbursement accuracy
✔ Reduced survey deficiencies
✔ Strengthened leadership confidence
✔ Improved clinical and financial outcomes

We have the perfect “PRO” to “SYNK” with your organization to get the results you need.

• Who We Help

✔ Directors of Nursing
Practical guidance and mentorship to lead with confidence and achieve survey success

✔ Nursing Home Administrators
Strategic compliance and operational solutions that protect your bottom line

✔ Multi-Facility Operators
Scalable programs and systems that drive consistency and measurable results

• How We Help

Compliance Audits
Identify risks before surveyors do – Create actionable plans for success

MDS & Reimbursement Optimization
Ensure accurate documenation and capture every dollar you deserves

Survey Readiness & Mock Surveys
Be prepared, not reactive with real strategies for success

DON Mentorship Program
Build confident, competent leaders with personalized coaching and support

✔ 25+ Years Experience
✔ AAPACN Certified Expertise
✔ Trusted by SNF Leaders

ProSynk is also proud to be a training partner with AAPACN to offer the Resident Assessment Coordinator-Certified (RAC-CT) certification class and the Resident Assessment Coordinator-Certified Advanced (RAC-CTA) class for long term care providers.

[Since 2013]

Corporate Compliance

• program design/review
• board education
• compliance audits

Reimbursement Compliance Audits

• MDS accuracy audit
• Reimbursement/MDS system compliance
• Corporate Compliance Billing Audits
• Medicare A
• Medicare B
• Medicaid MDS submission
• Optimization and accuracy of MDS system/processes

MDS Completion – Interim MDS services

LTC Survey Process

Quality Assurance – Performance Improvement (QAPI) Program Design

• QAPI Program Design
• Quality Measure/NHQI Analysis
• Clinical System Analysis

Director of Nursing Mentoring Program

Expert Witness/Subject Matter Expert:

• Medicare Reimbursement (MDS, PPS, Billing)
• Post-Acute Care Service Delivery
• Quality Care Evaluation
• Nursing Scope of Practice
• Nursing Home Administration
• Assisted Living Administration
• Home Care Services Delivery

Adding a new leader to the team can be challenging. Even positive change causes stress. The ProSynk mentorship program has been successfully proven to allow new leaders in long term care to maintain stability in the team while their leadership skills grow.

Leaders gain knowledge and skills needed to successfully manage while sustaining compliance and optimizing reimbursement. Give your leader the headstart that will help pave the road to years of success in long term care management.

Directors of Nursing have telephonic support available 24/7 during their mentoring program to assist with problem solving and decision making when urgent situations occur.

The following services are available to assist you:

Nursing Home Administrator Mentoring

Director of Nursing Mentoring

Culture Transformations

Team Building

What Clients Are Saying

“Michelle transformed our compliance process and gave
our DON the confidence to lead effectively.”
— Administrator, Skilled Nursing Facility

“Her reimbursement insights alone paid for the engagement.”
— Regional Operator

“ProSynk was in the facility doing a mock survey when the State arrived, the consultant stayed, supported the team, and helped with strategies for a successful deficiency free survey! We couldn’t have done it without them!!

–Administrator, Skilled Nursing Facility

“We hired a new director of nursing without any LTC experience. The DON mentoring program quickly got her and her nursing management team up to speed on regulations, clinical system management, and reimbursement strategies for success. I highly recommend this program for new Directors of Nursing.

–Administrator, Skilled Nursing Facility